Rules

1. Introduction

1.1. By visiting the Tiger Casino website (hereinafter referred to as the “Site”), including any section thereof, and by registering a gaming account, you confirm your agreement with the current rules and policies posted on the Site. Such documents include: these Terms and Conditions, the Responsible Gaming Policy, regulations of individual games, conditions for advertising campaigns, promotions and bonus offers published by the Company. All listed documents are collectively referred to as “Terms of Use”.

Before you start using the Site, we recommend that you carefully read the Terms of Use. In case of disagreement with any of the provisions, as well as in the presence of voluntary self-restraint from participating in gambling, you are obliged to refrain from registering and using the Site or immediately stop using it. Access to the functionality of the Site is provided solely on condition of full and unconditional acceptance of these rules.

1.2. Throughout these Terms of Use, the terms “Company”, “we”, “us” and “our” are used to refer to the operator of Tiger Casino and do not refer to any third parties except as expressly stated in these terms.

1.3. The services provided by the Site are intended exclusively for legally capable individuals. The use of Tiger Casino services by legal entities, their representatives, or any organizations that are not individuals is strictly prohibited.

2. Terms of use

2.1. Tiger Casino reserves the right to revise, amend or amend these Terms of Use at any time. Such changes may be due to the Company's commercial interests, changes in current legislation, requirements of regulatory authorities, or the need to improve the quality of user service.

The user is solely responsible for regularly reviewing the current version of the Terms of Use. We recommend that you periodically check the relevant section of the Site for updates. The Company has the right, at its sole discretion and without prior notice, to make changes to the functionality of the Site, software, list of services, terms of promotions and bonus programs, as well as requirements regarding access to the Site and its use, if required in accordance with applicable law.

2.2. If you disagree with the changes made, you must stop using the Site and have the right to close your account by contacting support at: help@tgr.casino.

Your continued use of the Site following the posting of an updated version of the Terms of Use constitutes your acceptance of the changes, regardless of whether you have actually read the notice. This rule applies to any additions, deletions, editorial changes or updates to information about the Company and the services provided.

3. Legal standards

3.1. Age restrictions

Access to Tiger Casino services is provided exclusively to persons who have reached 18 years of age or other minimum age established by the laws of the country of your residence for participation in gambling (hereinafter referred to as the “Eligible Age”).

If you are under the Eligible Age, registration and use of the Site is strictly prohibited. The company has the right to request documents confirming your age at any time. If appropriate confirmation is not provided or if there is reasonable suspicion that the user has not reached the legal age, Tiger Casino reserves the right to immediately block the account and suspend the provision of services without prior notice.

3.2. Legality of using services

Online gambling may be prohibited in whole or in part in certain jurisdictions. Tiger Casino does not provide legal advice and does not guarantee that use of the Site is legal in your jurisdiction.

You make your own decisions about your use of the Site and are solely responsible for ensuring that such use complies with the laws of your jurisdiction. The Company makes no representations or warranties regarding the legality of accessing the Site's services under the laws applicable to you.

3.3. Legal Compliance

Tiger Casino does not intend to provide services in violation of the laws of any country or territory. By registering on the Site, you represent and warrant that your use of the services does not violate the laws and regulations of your jurisdiction.

The Company is not responsible for the consequences of illegal, unauthorized or unlawful use of the Site by the user.

3.4. Limited jurisdictions

Creating an account, making deposits and using Tiger Casino services is prohibited to persons located or residing in the following states and territories:

Abkhazia, Afghanistan, American Samoa, Angola, Anguilla, Antigua and Barbuda, Aruba, Australia, Azad Kashmir, Barbados, Belgium, Bermuda, Bonaire, Botswana, British Virgin Islands, Cambodia, Canada, Cayman Islands, Chad, China, Christmas Island, Cocos (Keeling) Islands, Comoros, Cook Islands, Crimea, Cuba, Curacao, Cyprus, Democratic Republic of the Congo, Donetsk People's Republic, East Timor, Eritrea, Falkland Islands, Faroe Islands, Federated States of Micronesia, France, French Guiana, Gabon, Germany, Gibraltar, Grenada, Guadeloupe, Guam, Guernsey, Guyana, Haiti, Hong Kong, Iran, Iraq, Isle of Man, Jersey, Kosovo, Libya, Lithuania, Luhansk People's Republic, Macau, Malawi, Marshall Islands, Martinique, Mayotte, Montserrat, Myanmar, Netherlands, New Caledonia, Nicaragua, Niger, Niue, Norfolk, Northern Mariana Islands, North Korea, Palau, Pitcairn Islands, Portugal, Reunion, Rwanda, Sahrawi Arab Democratic Republic, Saint Barthelemy, Saint Islands Helena, Ascension and Tristan da Cunha, Saint Kitts and Nevis, Saint Martin, Saint Vincent and the Grenadines, Samoa, Sao Tome and Principe, Saudi Arabia, Saba, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, St. Eustatius, Sint Maarten, Slovakia, Solomon Islands, Somalia, Republic of South Africa, South Ossetia, South Sudan, Spain, Sudan, Suriname, Sweden, Switzerland, Syria, Taiwan, Tokelau, Trinidad and Tobago, Turks and Caicos, Tuvalu, Uganda, Great Britain, United States of America (USA), Venezuela, Vietnam, US Virgin Islands, Wallis and Futuna, Yemen, Zimbabwe.

The Company's payment providers do not process transactions for users from these regions. Tiger Casino reserves the right to change the list of restricted jurisdictions at any time without prior notice. The User undertakes not to register and not to use the services of the Site while in the territory of any of the listed countries or territories.

3.5. Taxation

The user is solely responsible for paying all taxes, fees and other mandatory payments related to winnings received. If the laws of your jurisdiction require winnings to be declared or taxed, you must comply with any relevant obligations to the competent authorities in a timely manner and in full.

4. Opening an account

4.1. Registration of your Personal Account

To gain access to Tiger Casino services, you must create a personal account (hereinafter referred to as “Personal Account”). During the registration process, the user is required to provide a valid email address or mobile phone number, as well as set a password for subsequent authorization. You will also be required to provide personal information including name, date of birth and contact information.

4.2. Reliability of information

By registering on the Site, you confirm that you are providing complete, current and accurate information about yourself. The user undertakes to promptly update personal data if it changes. Providing incorrect or incomplete information may lead to temporary blocking of the account, restriction of access to services, suspension of payments, cancellation of bonuses, or closure of the Personal Account.

4.3. Identity verification (KYC procedure)

In order to comply with legal requirements and internal security policy, the Company has the right to request documents confirming the user’s identity. This may include providing a copy of an ID, a photograph of the user holding the document, video verification, or other identification procedures.

Tiger Casino reserves the right to temporarily restrict access to your account until verification is completed. In case of refusal to undergo identification or failure to provide the requested documents, the account may be closed without the possibility of recovery.

4.4. User support

For all questions related to registration, updating personal data or access to your Personal Account, you can contact Tiger Casino support service by email: help@tgr.casino.

4.5. Single account

Each user is allowed to have only one account. It is allowed to create only one Personal Account per client, one home address, IP address, device or payment details.

Accounts created again by the same user (“duplicate accounts”) are subject to immediate termination. The Company has the right to cancel such accounts without prior notice.

4.6. Duplicate accounts and bonus policy

If a duplicate account was created for the purpose of receiving bonuses, participating in promotions or returning deposits, the Company reserves the right to refuse to return the deposited funds and cancel all accrued bonuses and winnings. If an attempt to abuse the bonus program is detected, Tiger Casino has the right to take additional measures in accordance with these Terms of Use.

4.7. Marketing notifications

By registering, the user agrees to receive information and promotional messages from Tiger Casino via email, SMS and other communication channels. Such messages may contain information about bonuses, promotions and special offers.

The user has the right to refuse to receive promotional materials at any time by contacting support or using the unsubscribe function in the corresponding message.

5. Anti-Money Laundering (AML)

5.1. User Warranties and Obligations

By accepting these Terms of Use and using the Tiger Casino services, you represent and warrant the following:

5.1.1. Legality of funds

You are the legal owner of all funds credited to your Personal Account. At the request of the Company, you undertake to provide valid identification documents (passport, ID card or other official document), as well as, if necessary, confirmation of the source of funds. Tiger Casino has the right to apply additional verification measures, including biometric identification and analysis of financial transactions.

5.1.2. Risk awareness

You understand that participation in gambling involves the risk of financial loss. Use of the Site's services is at your own choice and risk. The Company is not responsible for any losses incurred as a result of participating in games or using the services of the Site.

5.1.3. Rule Compliance and Integrity

You confirm that you are familiar with the rules of the games and the procedure for providing services, undertake to correctly indicate data on bets and not take actions that could cause damage to the Company, its business reputation or other users.

5.2. Checks and identification

By accepting these Terms, you grant the Company the right to conduct identity and financial verifications on its own initiative or at the request of third parties, including regulatory and law enforcement agencies (“Verification”). Such checks may include confirmation of identity, contact details and source of funds.

5.3. Restriction of operations

During the period of the Check, the Company has the right to temporarily limit the withdrawal of funds and other financial transactions through the Personal Account until all necessary procedures are completed.

5.4. Providing false information

Providing false, incomplete or misleading information will be considered a material violation of the Terms of Use. In this case, Tiger Casino has the right, at its discretion:

• suspend or close your Personal Account;

• refuse to provide services;

• cancel bonuses and winnings;

• withhold funds until the completion of the proceedings in accordance with applicable law.

5.5. Failure to meet age requirements

If the Company cannot confirm that the user has reached the Permissible Age, the account will be subject to immediate blocking.

If it is revealed that the Site is being used by a person under the established age:

• Your personal account will be closed;

• all completed transactions may be considered invalid;

• deposits made directly through the Site may be returned to the rightful owner (except in cases of providing inaccurate information);

• bets are void;

• all winnings received before reaching the Eligible Age are subject to forfeiture;

• If you indicate an incorrect date of birth, the refund may be rejected.

5.6. Politically Exposed Persons (PEP)

Tiger Casino applies a risk-based approach to politically exposed persons (PEPs) - individuals who hold or have held significant government positions, as well as their close relatives and business partners.

Such users may be subject to enhanced screening measures, including additional document requests, source of funds analysis, and regular monitoring of transactions.

5.7. Extended Know Your Customer (KYC) procedure

As part of its policy to combat money laundering and the financing of illegal activities, the Company applies due diligence procedures for customers (KYC).

The User may be asked to provide additional documents, including:

• ID card;

• confirmation of source of income;

• proof of ownership of the payment method.

Failure to comply with the requirements of the verification procedure or refusal to provide documents may lead to temporary blocking or permanent closure of the account in accordance with applicable law.

Tiger Casino reserves the right to unilaterally refuse service or terminate the provision of services without disclosing the reasons in cases provided for by the AML/KYC policy and applicable law.

6. Security, login and password

6.1. You are responsible for maintaining the confidentiality of your username and password. Under no circumstances transfer them to third parties. If you lose your login information to your Personal Account, you can recover your password via the “Forgot your password?” link. under the login form.

6.2. All actions performed using your Personal Account are considered to be performed by you. You are solely responsible for the security of your login credentials and for any transactions, including financial transactions, made using them. Any losses resulting from third party access to your Personal Account are your responsibility.

6.3. If you suspect a security breach or unauthorized access to your Personal Account, you agree to immediately notify our support team at help@tgr.casino. If requested by Tiger Casino, you must provide evidence of unauthorized access. The Company is not responsible for losses caused by the use of your data by third parties, regardless of whether you were aware of the possible threat.

7. Deposits and withdrawals

7.1. To participate in games on our Site, you are required to replenish your Personal Account with a certain amount.

7.2. You confirm that:

• 7.2.1. The funds deposited into your Personal Account are not obtained through illegal means and are not related to prohibited activities;

• 7.2.2. The deposited funds belong entirely to you, and third parties have no rights to these funds.

7.3. Replenishment is possible only from bank accounts, payment systems or cards registered in your name. Contributions from third parties, including relatives, friends or partners, are not accepted. Violation of this rule may result in winnings being voided.

7.4. In the case of a refund via bank transfer, the recipient is responsible for fees and bank charges.

7.5. Tiger Casino reserves the right to set minimum and maximum limits on deposits and withdrawals depending on the payment systems used.

7.6. We are not responsible for fees charged by third parties.

7.7. Cash payments are not accepted. The Company may use third party financial providers to process payments, subject to their rules and regulations, to which you automatically agree.

7.8. All transactions are considered final and cannot be canceled or refunded. You agree to reimburse any unpaid funds and expenses incurred by Tiger Casino in connection with the refund.

7.9. In the event of suspicious or fraudulent transactions, including the use of stolen cards or chargebacks, we may block the account, reverse payments and report the violation to law enforcement authorities or credit bureaus.

7.10. The Company may deduct from your balance any debts owed to Tiger Casino, including amounts of canceled bets or other debts described in the sections “Fraud and Deception” and “Errors and Omissions”.

7.11. Your personal account is not a bank account. The funds are not insured, interest is not accrued and are not protected by deposit insurance systems.

7.12. You are responsible for paying for Site services and related expenses, including taxes and fees. Payment is considered completed after confirmation through the “Pay” button. By using the Site, you guarantee compliance with the laws of your country and confirm the right to use payment instruments.

7.13. You can request a withdrawal if the following conditions are met:

• 7.13.1. All deposited funds have been confirmed and have not been canceled or disputed;

• 7.13.2. All verification procedures have been successfully completed.

7.14. When withdrawing funds:

• 7.14.1. The profile must be completely filled out with the necessary information;

• 7.14.2. Limits apply depending on your status:

• The limit for cryptocurrency payments is 1,000,000 USD per month.

7.15. The Company reserves the right to charge a fee for withdrawals of funds not used for gaming.

7.16. If the Player's winnings exceed the amount of his deposits by at least 5 times, the Project may limit the withdrawal of funds to 10,000 USD (or the equivalent in another currency) per calendar month. In this case, the Project has the right to divide the total payment amount into several periods until full payment is made, taking into account the established limits and the provisions of this section.

7.17. Withdrawals are carried out exclusively to the payment details previously used by the User for depositing funds. These details must belong to the User, and the Company reserves the right to conduct additional verification to confirm their compliance and the security of the transaction.

7.18. Withdrawal Request Processing Regulations. All withdrawal requests are processed by the Company's financial department on a first-come, first-served basis. The processing and payout time takes up to 48 hours from the moment the request is successfully submitted by the User. In certain cases (such as the need for additional account verification, or during weekends and public holidays), this period may be extended, and the User will be notified separately.

8. Bonus funds

8.1. For new players, Tiger Casino regularly provides a 100% first deposit bonus. The bonus is credited only upon the first top-up and is equal to the amount of funds deposited. Bonus funds are provided free of charge and can be used exclusively within the Site. To withdraw bonus funds, wagering requirements with a 35x coefficient must be met. The use of bonus funds is prohibited in the following game categories: Crash, Live, Blackjack, Baccarat, Roulette. Violation of this rule will lead to the cancellation of the bonus. Upon a withdrawal request, all un-played first deposit bonuses are automatically forfeited.

8.1.1. To activate the bonus, a deposit of at least 2,000 RUB, 20 EUR, 25 USD, or 150 BRL must be made. If a deposit is made for a smaller amount, the bonus will not be credited and is not eligible for activation.

8.1.2. Special conditions apply to the no-deposit bonus of 500 RUB, 7 USD, 5 EUR, or 25 BRL. After meeting the bonus wagering requirements, a minimum deposit must be made. The maximum withdrawal amount for funds obtained using this bonus is: 5,000 RUB, 70 USD, 50 EUR, or 125 BRL. Any amount exceeding these limits will not be considered during withdrawal and will be voided.

8.2. You can activate or cancel the bonus at any time through your profile interface.

8.2.1. After activating the bonus:

• The bonus amount appears on a separate bonus balance, separate from your cash balance.

• Bets are first deducted from the cash balance; if there is insufficient funds - from the bonus balance.

• All winnings received using bonus funds are credited to the bonus balance and cannot be withdrawn until the wagering requirements are met.

• After fulfilling the wagering requirements, funds from the bonus balance are transferred to the cash balance and can be withdrawn.

• Unwaged bonuses do not limit the withdrawal of funds from the real balance, but upon withdrawal, all active bonuses will expire.

• The maximum bonus amount that can be received on your first deposit is $1,000.

• The maximum win from the first deposit bonus is $5,000

8.2.2. You can cancel the bonus at any time. When a bonus is cancelled, all funds in the bonus balance are cancelled.

8.2.3. Some games may not be available when the bonus is active. Information about this is displayed as an icon on the corresponding game. To regain access to such games, you must complete wagering or cancel the bonus.

8.3. Streamer Bonuses and Community Rewards

8.3.1. General conditions: Funds received as part of streamers' promotional activities (direct transfers, prizes from sweepstakes, promotional codes) are credited to the bonus balance. Special withdrawal rules apply for these funds:

• Activity condition: To withdraw funds received as part of streamer bonuses, you must have at least one successful deposit made within the last 14 days.

• If there is no deposit within the specified period, the Company has the right to cancel the request for withdrawal of funds until the deposit is made and the conditions for turnover on it are met.

8.3.2. Direct money transfers (Streamer Transfers):

• Funds transferred directly to the player's balance by partner streamers require wagering with a coefficient of x3 (unless otherwise specified in the terms of a specific promotion).

• The use of these funds is permitted only in slots.

8.3.3. Raffles and Wheel of Fortune:

• Prizes won through the interactive “Wheel” during broadcasts are credited to the bonus balance.

• The maximum winning amount available for withdrawal after wagering a prize from the “Wheel” is $500.

• All rules of section 8.2.1 (procedure for debiting funds and cancellation upon withdrawal) apply to these bonuses in full.

8.3.4. Restrictions:

It is prohibited to use multiple accounts to receive bonuses from streamers. If such actions are detected, all bonuses and winnings from them will be canceled and accounts will be blocked.

9. Cash and bonus balance

9.1. You cannot withdraw funds from your bonus balance directly. All your personal deposits are credited to your cash balance, from which withdrawals are possible. When you request a payout, all active bonuses are automatically canceled. Even if the withdrawal request is rejected, the bonus balance is not restored.

9.2. It is strongly recommended that you read all bonus terms and conditions before making a withdrawal to avoid losing your bonus funds.

9.3. The platform does not set minimum amounts for deposits or withdrawals, however, third party payment systems may apply their own restrictions.

10. Wagering (wager)

10.1. Wagering is the total amount of bets that a player must make in order for bonus funds to become available for withdrawal.

10.2. There is a separate wagering requirement for deposits: the player must wager an amount equal to 3 times the deposit amount (x3) before funds are available for withdrawal.

10.3. Wagering in the following game categories: Crash, Live, Blackjack, Baccarat, Roulette is calculated with a reduced coefficient of 0.1. This means that only 10% of each bet placed in these game categories counts towards the wagering requirement.

10.4. Bets that carry no actual gaming risk or result (including cases where the winnings equal the bet amount) do not count towards the wagering requirements. Such actions may be regarded as an attempt to bypass the rules, and the corresponding bets will not be credited towards the wager.

11. Cashback

11.1. Tiger Casino players are protected from significant losses with the cashback feature, which provides partial refunds of lost funds.

11.2. The cashback amount is 10% of the lost funds for the entire period from the moment of registration. The loss is calculated as the difference between the sum of all bets and winnings. If winnings exceed the total bet amount, cashback is not awarded. Payment is made automatically. Calculation formula:

(all deposits – all withdrawals) × 10%

11.3. Cashback is accrued only if the amount of deposits for the reporting period exceeds the amount of withdrawals. The reporting period begins from the date of player registration.

11.4. The player can activate or deactivate cashback at any time through his profile. When activated, the cashback amount is credited to the bonus balance, and subsequent bets are taken into account in the wagering requirement. To withdraw cashback, you must fulfill the wagering requirements with a coefficient of 5x.

11.5. The validity period of non-activated cashback is 24 hours.

12. Fraud, deception and criminal activity

12.1. The following actions are strictly prohibited and are considered serious violations of the rules:

• 12.1.1. Transfer of your data to third parties;

• 12.1.2. Use of automated programs (“bots”), site vulnerabilities, malware, or any illegal or fraudulent activity;

• 12.1.3. Using stolen or illegally obtained bank card data to replenish your Personal Account;

• 12.1.4. Engaging in illegal activities, including money laundering and other crimes;

• 12.1.5. Collusion or attempted collusion with other players to gain advantages in the game;

• 12.1.6. Using special gaming strategies to make illegal profits, including card counting or counter betting.

12.2. Tiger Casino has the right to suspend, cancel or invalidate any winnings, payouts or bonuses if it is suspected of being improperly received.

12.3. The company takes measures to identify participants in the conspiracy and is not responsible for losses caused by the actions of other players. All decisions regarding such incidents are made at the discretion of Tiger Casino.

12.4. If you suspect fraud on the part of another player, you must immediately notify support at help@tgr.casino.

12.5. Tiger Casino reserves the right to restrict access to the Site or suspend your Personal Account without prior notice if fraud is suspected. Deposited funds in this case are not refundable. The Company may report violations to the appropriate authorities and expects players' cooperation during the investigation.

12.6. You are prohibited from using any services or software for fraudulent or illegal activities, including money laundering. Tiger Casino has the right to block accounts, duplicate accounts and withhold funds. In this case, the player waives any claims against the Company.

13. Other prohibited actions on the Site

13.1. You must refrain from any offensive, aggressive or threatening language or behavior towards other players or members of the Site.

13.2. It is prohibited to upload content to the Site that could disrupt its operation. Any actions that may affect the functioning of the platform, including the distribution of viruses, malware, spam or mass mailings, are strictly prohibited. It is also prohibited to interfere with, change or delete any information on the Site.

13.3. Use of the Site is permitted solely for personal entertainment. Copying any materials from the Site is possible only with the written permission of Tiger Casino.

13.4. You may not attempt to hack the system, gain unauthorized access, or circumvent the security measures of the Site by any means. In the event of attempts to bypass security, your access may be immediately limited and your Personal Account suspended. Tiger Casino has the right to report such incidents to the appropriate authorities.

13.5. The Company is not responsible for damage or loss resulting from software defects, hacker attacks, viruses or other harmful materials while using the Site or downloading external links.

13.6. It is prohibited to sell or transfer accounts to other persons, as well as to deliberately lose funds for their further transfer to other players.